Legal

Privacy Policy

How AGN Solutions collects, uses, stores, and protects information obtained through our website, client portal, and services.

Effective Date: This Privacy Policy applies to all users of AGN Solutions' services and Partner Portal.

01

Overview

This Privacy Policy describes how AGN Solutions ("Company," "we," "our") collects, uses, stores, and protects information obtained through our website, client portal, and services. By accessing our website, creating an account, or engaging our services, you agree to the practices described in this Privacy Policy.
02

Information We Collect

We collect information necessary to provide and operate our services effectively. A. Information You Provide When you interact with AGN Solutions, we may collect: • Name and contact information (email, phone number) • Business information (company name, address, industry, services) • Account login credentials • Project-related information and requests • Uploaded files, media, and content • Communication and messages within the platform B. Automatically Collected Information We may collect certain technical data automatically, including: • IP address • Browser type and device information • Usage patterns within the platform • Access times and session data This information helps us improve performance, security, and user experience. C. Third-Party Data We may receive information from third-party tools or services used in connection with your platform, including: • Analytics providers • Hosting infrastructure • Communication tools
03

How We Use Information

We use collected information to: • Provide, operate, and maintain client platforms • Process requests and deliver services • Manage client accounts and support plans • Communicate updates, responses, and service information • Improve platform functionality and performance • Ensure system security and prevent misuse We do not sell personal or business data to third parties.
04

Client Platform Data

As part of our services, AGN Solutions may host and manage client platforms, which may include: • Website content • Business data • Customer-facing information • Uploaded assets and media This data is stored and managed within AGN Solutions' infrastructure as part of a managed platform service model. Clients retain ownership of their business content, but acknowledge that the platform operates within AGN Solutions systems.
05

Data Storage & Security

We take reasonable measures to protect information from unauthorized access, misuse, or disclosure. Security measures may include: • Secure hosting environments • Controlled access to systems • Authentication and account protection • Monitoring for suspicious activity However, no system is completely secure, and we cannot guarantee absolute security.
06

Data Sharing

We may share information only as necessary to operate our services, including: • Hosting providers • Infrastructure services • Analytics tools • Communication platforms All third-party services are used solely to support service delivery. We do not share or sell client data for marketing purposes.
07

Client Responsibilities

Clients are responsible for: • Ensuring accuracy of submitted information • Managing access to their accounts • Protecting login credentials • Ensuring they have rights to any uploaded content
08

Data Retention

We retain information for as long as necessary to: • Provide services • Maintain client accounts • Comply with legal obligations Upon termination of services, data may be retained for a reasonable period for administrative, legal, or operational purposes.
09

Your Rights

Depending on your jurisdiction, you may have rights to: • Access your data • Request corrections • Request deletion (subject to service limitations) Requests may be submitted through AGN Solutions directly.
10

Cookies & Tracking

Our website and platform may use cookies or similar technologies to: • Improve user experience • Analyze usage • Maintain session functionality You may adjust browser settings to manage cookies.
11

Third-Party Links

Our website or platforms may contain links to third-party websites. AGN Solutions is not responsible for the privacy practices of those external sites.
12

Changes to This Policy

AGN Solutions may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any updates.
13

Contact

For questions regarding this Privacy Policy, you may contact: AGN Solutions Operations@agnsolutionshq.com