Legal
Privacy Policy
How AGN Solutions collects, uses, stores, and protects information obtained through our website, client portal, and services.
Effective Date: This Privacy Policy applies to all users of AGN Solutions' services and Partner Portal.
01
Overview
This Privacy Policy describes how AGN Solutions ("Company," "we," "our") collects, uses, stores, and protects information obtained through our website, client portal, and services.
By accessing our website, creating an account, or engaging our services, you agree to the practices described in this Privacy Policy.
02
Information We Collect
We collect information necessary to provide and operate our services effectively.
A. Information You Provide
When you interact with AGN Solutions, we may collect:
• Name and contact information (email, phone number)
• Business information (company name, address, industry, services)
• Account login credentials
• Project-related information and requests
• Uploaded files, media, and content
• Communication and messages within the platform
B. Automatically Collected Information
We may collect certain technical data automatically, including:
• IP address
• Browser type and device information
• Usage patterns within the platform
• Access times and session data
This information helps us improve performance, security, and user experience.
C. Third-Party Data
We may receive information from third-party tools or services used in connection with your platform, including:
• Analytics providers
• Hosting infrastructure
• Communication tools
03
How We Use Information
We use collected information to:
• Provide, operate, and maintain client platforms
• Process requests and deliver services
• Manage client accounts and support plans
• Communicate updates, responses, and service information
• Improve platform functionality and performance
• Ensure system security and prevent misuse
We do not sell personal or business data to third parties.
04
Client Platform Data
As part of our services, AGN Solutions may host and manage client platforms, which may include:
• Website content
• Business data
• Customer-facing information
• Uploaded assets and media
This data is stored and managed within AGN Solutions' infrastructure as part of a managed platform service model.
Clients retain ownership of their business content, but acknowledge that the platform operates within AGN Solutions systems.
05
Data Storage & Security
We take reasonable measures to protect information from unauthorized access, misuse, or disclosure.
Security measures may include:
• Secure hosting environments
• Controlled access to systems
• Authentication and account protection
• Monitoring for suspicious activity
However, no system is completely secure, and we cannot guarantee absolute security.
06
Data Sharing
We may share information only as necessary to operate our services, including:
• Hosting providers
• Infrastructure services
• Analytics tools
• Communication platforms
All third-party services are used solely to support service delivery.
We do not share or sell client data for marketing purposes.
07
Client Responsibilities
Clients are responsible for:
• Ensuring accuracy of submitted information
• Managing access to their accounts
• Protecting login credentials
• Ensuring they have rights to any uploaded content
08
Data Retention
We retain information for as long as necessary to:
• Provide services
• Maintain client accounts
• Comply with legal obligations
Upon termination of services, data may be retained for a reasonable period for administrative, legal, or operational purposes.
09
Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your data
• Request corrections
• Request deletion (subject to service limitations)
Requests may be submitted through AGN Solutions directly.
10
Cookies & Tracking
Our website and platform may use cookies or similar technologies to:
• Improve user experience
• Analyze usage
• Maintain session functionality
You may adjust browser settings to manage cookies.
11
Third-Party Links
Our website or platforms may contain links to third-party websites.
AGN Solutions is not responsible for the privacy practices of those external sites.
12
Changes to This Policy
AGN Solutions may update this Privacy Policy from time to time.
Continued use of our services constitutes acceptance of any updates.
13
Contact
For questions regarding this Privacy Policy, you may contact:
AGN Solutions
Operations@agnsolutionshq.com
